FAQs

What if i am not satisfied with the start time, speed, quality, or drop rate. Can i cancel my order or get refund in that case.

We request you to place order with small quantity first to check the start time, speed, quality and drop rate before placing your complete order as the information given by us with each service name and it's description are just estimations, Please do not complain in case of any delays or differences in the quality, drop issues and speed of delivery as it is not possible to cancel the order.

Always Feel free to contact us for any queries you have for placing the order or if you are not sure about anything our team will help you finding the service as per your requirments and get your order placed.

For Example:

  • I have ordered Indian Followers/likes but they are not looking Indian. Cancel my order or refund my money.
  • I have ordered Non drop followers/subscribers or any other service but it dropped i am not satisfied with the service refund my money back. 
  • I have ordered 2 Days ago but still my order is not completed, i want to cancel it and want a complete refund.
  • Your agent told me to use this particular service but i did not like it's quality ( or any other reason ) and i want to cancel my order or i want refund for this order. 

Can i cancel my order and get my money back if i do not like the quality, speed or for any other reason?

No it is not possible to cancel your order as our system is automated we cannot edit it once you placed your order. Only sometimes order with a wrong link can be cancelled by our system automatically in a rare case. Do not raise a complaint regards to the cancellation of your order it is not possible for us to cancel any orders manually.

Basic Points to know & Refund Policy

Terms

Disclaimer: Best SMM Kart is not affiliated or associated with any brand or Social Media Platform.
 
Terms of Service

✔ The use of services provided by Best SMM Kart establishes agreement to these terms. By registering on our website or using our services you have read and fully understood the following terms of services and Best SMM Kart will not be help liable for loss in any way for users who have not read the below terms of service and all the other information given.
    Basic Terms of Service & Points to know:
1. Start Time: This is the estimated time the service takes to start.
2. Drop Rate: This is the estimated rate of drop of the service, Non drop means Good quality Service with less chances of drop. Whereas High Drop mean low Quality Service and all the delivered Quantity can drop again and again.
3. Speed: Once the services Started this is the estimated speed of delivery of the service.
4. Refill Guarantee: This is the Refill Guarantee you get for the service for the described period of time for any drop happens in the guarantee period your can ask for refill request following the steps informed by our agents.
5. No Refill Guarantee: It means No Guarantee of anything. (Use at your own risk!)
6. In-Progress, Processing, Pending: This all means your order is placed and the work is in progress and the order should start within the given estimated start time.
7. Partial or Cancel: if your order status shows partial or cancelled that means our system was not able to deliver you the ordered services, depending upon the quantity delivered your charge get updated and rest amount gets refunded back and added in your balance on our website. 
6. For any assistance required please feel free to contact us, our agents will try to provide the best solution possible for us for your needs related to anything.
7. Always place a small quantity order to check the service start time, Quality, Delivery speed, Drop Rate as from our end we only share the best estimations as per the previous few orders for that service, which may not be the same for any future orders of that service. ( Once any order is placed it cannot be cancelled, stopped or refunded.)
8. For any reason if you are not satisfied from our services please let us know we can try to suggest you the better quality service available with us, if you still not feel happy with that service you can simply stop using our services. As from our end we always try to provide the best service possible for us but sometimes it cannot be possible to keep everyone happy.
Do not place multiple orders for any similar services.

#1.  For Orders placed for views, likes, followers, subscribers, comments etc. for any social media account only place one order at a time, as our system will take the start count of that link for the service and any quantity received of the ordered product from any source (i.e. from our system, organically or from any other order for the similar service) will be counted as delivered by our system for that order. (Let the 1st order gets completed and if any drop is found get it refilled 1st before placing any new order.)

#2. For Orders for watch hours service for any social media channel/page/account only place one order for that page/account or channel or video. As our system will count all the watch hours received on the channel or account or page or video from the date of order to the current date when you need any assistance for that order as delivered by the system for that order. ( We cannot Provide any Refill Guarantee if in screenshot it shows the Total Hours Equals to or Higher than the ordered Quantity even if its received organically or from any other order).
    Terms & Conditions:
1. Best SMM Kart does not guarantee any start time, speed of delivery, Quality, of any services. We only offer our best estimation about when the order will be started, spped of it delievry and its drop rate or Quality. Which is only an estimation and Best SMM Kart cannot refund any orders in any case.
2. We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing every order to insure you are up to date with any changes.
3.Best SMM Kart rates are subject to change at any time without any notice. The Payment/refund policy stays in effect in the case of rate changes.
4.Best SMM Kart will not be responsible for any damages you or your business may suffer.
    Refill Guarantee Terms & Conditions:
#1. If you buy any service with no refill guarantee, than there is no guarantee of anything from our end for the order placed. (No Complaints accepted for such orders).
#2. If you buy any service with the refill Guarantee, than only we can refill your order in case of any drop found within the guarantee period, and no refill in case of no drop or if your current count is below the start count of our system for that order. And Strictly no refund can be possible in any case once the order is placed.
#3. For Refill to start it can take same time as of that service or 0 to 48 Hours Minimum which ever is higher. If by any chance refill is taking longer to start we can try to speed up the refill process but cannot refund in any case.
#4. Drop rate or Quality of every service can be different from the information mentioned for that service in its name and description, as all the information provided from our end is just the estimations from the previous few orders of that service.
 #5. Once the order is placed for any service, if your count (subscribers, followers, views watch time, etc. ) increases from any other source, either organically or from any other service also than that will be counted as it got delivered from our end only. The order can also get marked completed if your count got increase to the Target Quantity of the order.
 #6. For raising any requests for refilling or speed up for any service we may need the screenshot in the specific format showing all the required information every time you raise the request to add your order for speed up or refilling, if asked please share the required information as without it we will not be able to add your order for refill or speed up.
✔ Liabilities : Best SMM Kart is in no way liable for any account suspension or picture deletion done by Instagram or Twitter or Facebook or YouTube or Other Social Media Platforms.

Privacy Policy

Refund Policy

You can ask for refund for the balance left in your account on our website simply for that you can contact us and we will refund the whole balance left in your account excluding the bonus for adding funds if got any and any fees .

But we cannot refund the amount for which the order is placed nor we can cancel, stop, partial neither speed up the order from our end. Only if the order gets cancelled or partial due to any system error from our end, the remaining amount will automatically be added back in to your balance on our website.

We request you to Add Small Amount of Money and try any service you want with Small Quantity first to know how it works, the Quality, Start Time, Speed and Drop Rate etc.

Though from our end we tried to provide the best estimations about the Quality, Start Time, Speed and Drop Rate for all the Services but those are just the estimations from our end, there can be some delay in Start Time and Differences in the Speed, Start Time and Quality of the Service.

Refund will be issued automatically in case of any system error from our end if your order could not get completed or get cancelled. but no refund can be made incase the order gets cancelled or partially completed due to any kind of problem from your end or for putting the wrong link.
After a deposit has been completed, By Clicking (check box) you agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders. Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.

What is start count?

Start count is the number of current followers, likes, views the page / post have which you order.
Example: Your Instagram page have 1000 followers now. If you order followers service on our website then the order start count will be 1000.

What does it mean [Non Drop] No Refill ?

That mean the service have no drop issue right now but this is a no refill service. So, we are unable to refill a single follower / like even if it drop 100% due to server issue or social media update.
Make sure to use refill guaranteed service, if you want to get refill in drop case. Please Don't reach us for refill after purchasing a no refill service, there is no support possible for no refill guarantee services.

What does it mean Refill / No Refill?

If any service name have refill, please check the description for how many days it provide refill guarantee. On the other hand, if any service name have "No Refill" mean this is no gurantee service and it can drop at any time. If drop we are not responsible for it.

Refill button is not working for me?

The refill button sends a trigger to refill an order, it doesn't work instantly. It's just a trigger, sometimes an order might not need refill.
Refill button become active in every 24 hours. If you keep cursor on the refill button on the orders page it will show you the remain time of the button active.

What if my order is not completed with the given period of time

We always recommend our users to place small orders as small orders get completed by the server fast and big orders takes longer time to start and to get complete aswell. We can only send your order to get speed up after 24 Hours of placing your order in regards to the delays but we can not cancel it or refund your money back as our system is automated we can not edit it once it placed. There is a possibility of delays in case of server overload or Platform updates (Instagram, YouTube, Facebook etc updates). In this case we try to do our best like if we can process order we will process them but in maximum cases orders takes time to start if service do not work. It can take upto 30-60 days in case of huge updates.

I placed order with wrong link, can you cancel it?

This is automatic server so once the order gets placed we can't edit, change, cancel an order even if you insert wrong link. Only use Link of Video/reel/post for services like views, Likes, comments, etc. and only use link of channel/profile/page for service like followers, subscribers, members etc. Sometimes our server can find out wrong link and cancel it but this is very rare. We can not refund money in this case, please double check your link for which you are placing order.

What is the meaning of NON DROP

Service information that we provide on our website are just estimations and you will find it on service name and its description as Estimated Drop Rate and if it says its "NON DROP" than it means that according to our past experience its a NON DROP service. where we do not guarantee for how long will it be NON DROP as all social media platforms gets daily updates and due to that a NON DROP service can also drop. 

If you purchase a NON DROP service with NO GUARANTEE than we would not able to provide those dropped followers, views, subscribers, etc..., we always recommend you to buy a service which is NON DROP with a lifetime guarantee period. We offer guarantee from 30 days to 365 days and lifetime guarantee with few services aswell. 

For example; If you purchase NON DROP 10,000 followers service (with guarantee of 150 days) when you have 1000 followers on your account than at the end you will have 16,000 followers (1,000 organic followers + 15,000 followers which you purchased from our website) on your account and it got dropped to 12,000 followers with any xyz reason in next 10 days than we will provide you all those followers back to your account without charging you any money. 

There are different conditions apply for all different service to get refill them. For example many NON Drop services have conditions like there should be atleast 10% drop for the number of delivery you purchased from us. You will find all information in description box and if it is not mentioned in description box than please ask our live agent through LIVE CHAT and if you didn't have that information and you face drop issues than you need to corporate with us as we always recommend our customers to have a proper information of the service you are purchasing from us and order small quantity to check its quality, current start time, current speed, drop rate and all other needful information.  

What is partial order status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons our server is unable to deliver a full order, so we refund / adjust you the remaining undelivered amount balance.
Example: You bought an order with quantity 5000 and charges 5 INR, let's say we delivered 3000 and the remaining 2000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 2000 (2 INR in this example). This partial refunded amount will automacally adjust to your user balance. Many new customer think the money has not added to their balance. To them, please calaulate your all order cost and fund adding history and you will get it. If an order got partial it's not eligible for any refill guarantee, you can order again using other server.

What is the meaning of Quantity must be multiple of 100?

That mean the service lot size is 100 and you have to order minimum 100 and if you want to order more than you have to order 200, 500, 700, 1000 etc. Do not order 120, 550, 780, 1070 etc, it could stuck your order and our coder needs to change the size

If i want to place order for my live video. When should i put link before or after live?

At first go live and then Place the order.

What is Drip Feed and how to use it?

Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically.


Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes. So, here is how to do that?
Link: Your Post Link
Quantity: 100
Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…)
Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes)
P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs)
Example: if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000).

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